Privacy Policy

This Privacy Policy explains how CMB, LLC ("we", "us", "our"), operator of BenefitGuide.info (the "Site"), collects, uses, and protects your information.

1. Information we collect

• Eligibility answers: your state, age range, whether you receive government benefits, and the types of assistance you are looking for.
• Contact details you choose to give: your mobile number, and on the contact form your name, email address and message.
• Consent records: whether you agreed to receive text messages, the consent wording shown, and the date, time and page of your consent.
• Technical data: IP address, browser type, device information, and pages visited, collected through server logs and cookies.

2. How we use your information

• To show your eligibility result.
• To send the text messages you agreed to receive and to honor STOP and HELP requests.
• To respond to messages you send us.
• To operate, secure, and improve the Site.
• To comply with legal obligations.

3. Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all sharing described in this policy and will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help, or email support@benefitguide.info.

4. How we share information

We do not sell your personal information. We share information only with service providers that help us run the Site (such as hosting and message delivery), under contracts that limit their use of it to providing those services to us, and where required by law. This sharing never includes your mobile opt-in data or consent, as described in section 3.

5. Cookies

We use cookies and similar technologies to keep the Site working and to understand how it is used. You can control cookies through your browser settings.

6. Data retention

We keep information only as long as needed for the purposes above, including keeping consent records as long as required by law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.

8. Your choices and rights

You may ask to access, correct, or delete your personal information by emailing support@benefitguide.info. Depending on your state of residence, you may have additional rights under state privacy laws, which we will honor as required.

9. Children

The Site is not intended for anyone under 18, and we do not knowingly collect information from children.

10. Changes

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

11. Contact

CMB, LLC, 1029 Truman Avenue, Key West, FL 33040, USA. Phone: +1 (617) 350-8922. Email: support@benefitguide.info. Or use our contact page.